Privacy Policy

Your Privacy Matters to Us

This Privacy Policy ("Policy") explains how Capel Labs Ltd. ("Company," "we," or "us") collects, uses, and protects your personal information when you use the FireCracker mobile application and the firecracker.app website (collectively referred to as the "App"). By accessing or using the App, you consent to the collection and use of your personal information as described in this Policy.

1. Information We Collect

We may collect the following types of information when you use the App:

  • Personal information: We may collect your name, email address, and other contact information when you register an account.
  • Usage information: We may collect information about your interactions with the App, such as your device information, IP address, and actions taken within the App.

2. Use of Information

We use the collected information for the following purposes:

  • To provide and maintain the App's functionality.
  • To communicate with you, respond to your inquiries, and provide customer support.
  • To improve the App's features, performance, and user experience.
  • To protect the security and integrity of the App and our users.

3. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating the App and conducting our business, but only to the extent necessary to provide the services.

4. Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal and financial data for as long as your account is active. If you delete your account, we will delete or anonymize your data within 30 days, unless we are required to retain it for legal or regulatory purposes. Usage logs (such as IP addresses and device information) are automatically deleted after 90 days.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data by deleting your account.
  • Export your data in a portable format.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

7. Children's Privacy

The App is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us immediately.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated Policy will be effective immediately upon posting. Please review this Policy periodically for any updates or changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].